Frequently asked questions
Standard Shipping for all orders over $50.00: FREE
Standard Shipping for all orders under $50.00: $7.00 flat rate
Express Shipping for all orders: $10.00 flat rate
International Standard (with Tracking Number): $12.00 flat rate
*Please note that all prices on this website are in Australian Dollar currency (AUD).
How long until my order will be sent?
Orders are processed and dispatched within 2 business days after payment is confirmed.
Can I track my order?
All orders should receive an email confirmation along with tracking updates.
I didn’t receive a confirmation email or my tracking details?
Please check your junk email folder. If after 24 hours you still haven’t received the email please send us an email at email@example.com
FREQUENTLY ASKED QUESTIONS
What are my payment options?
Shopify Payments through VISA and MasterCard
We also accept PayPal - Accepts most major credit cards/debit cards via a secure checkout
After Pay - Australian and New Zealand residents only
Which products are safe for pregnancy, breastfeeding and children?
Our Chocolate Greens is a wholefood product, so it’s based on food ingredients, similar to making your own cacao smoothie. It hasn’t been fortified with any nutrients, and as such, there is no concern about its use in pregnancy, breastfeeding or children.
Which products are NOT safe for pregnancy, breastfeeding and children?
Our L-Glutamine is a Formulated Supplementary Sports Food; therefore it is not suitable for children under the age of 15 years old, pregnant or breastfeeding women. This product should only be used under medical or dietetic supervision.
Where are your products made?
We are proud to say that we are Australian owned and operated, with all of our products formulated on the beautiful Gold Coast.
How should I store my product?
Please store resealed away from direct sunlight in a cool, dry place below 25°C.