Bone Broth Collagen Powder

What are my payment options?
VISA, MasterCard and AMEX: Through our Shopify online store. For more information on Shopify Pay, click here.

PayPal: Accepts most major credit cards / debit cards via a secure checkout. For more information on Paypal, click here.

Afterpay: Australian and New Zealand residents only. For more information on Afterpay, click here.   

Apple Pay: For information on Apple Pay, click here.

 

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Which products are safe for pregnancy, breastfeeding and children?
Chocolate Greens Superfood Powder and Bone Broth Collagen Powder. 

Our Chocolate Greens Superfood Powder and Bone Broth Collagen Powder are wholefood products, so they are based on food ingredients, similar to making your own cacao smoothie or bone/meat broth at home.

They have not been fortified with any nutrients, and as such, there is no concern about their use in pregnancy, breastfeeding or children aged 1 year plus.   

Is Lemon Kick Starter safe for pregnancy, breastfeeding and children?
Yes it is, however as it contains cayenne so there is a bit of a kick (spice) to it. As it is common for most pregnant women to naturally endure acid reflux when they are pregnant, we do not recommend it for pregnant women unless your throat can handle the extra spice. 

Kick Starter is safe for children from 1 year old, however due to the cayenne and ginger ingredients, we don't believe that they would enjoy it that much! 

Which products are not safe for pregnancy, breastfeeding and children?
Creamy Hot Chocolate, L-Glutamine Powder and Chocolate Magnesium Complex Powder.

Our Creamy Hot Chocolate, L-Glutamine and Chocolate Magnesium Complex Powder are a Formulated Supplementary Sports Food; therefore they are not suitable for children under the age of 15 years old, pregnant or breastfeeding women.

These products should only be used under medical or dietetic supervision.

 

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Where are your products made? 
We are proud to say that we are Australian owned and operated, with all of our products formulated on the beautiful Gold Coast.  

All of our products are packed in a food premises with ISO22000 HACCP based Food Safety Program and ISO9001 Quality Management System Certification 1737.

Where are your ingredients sourced? 
Our ingredients are sourced locally and imported. 

How should I use my product? 
Refer to the instructions on the back of your product or visit the web listing. If you still have questions on how to use your product, feel free to get in touch with us using our contact form. 

How should I store my product? 
Please store resealed away from direct sunlight in a cool, dry place below 25°C.

We will always endeavor to do our absolute best to satisfy our customers.

Provided that the issues are within our control, we will fully cooperate to assist with customer concerns.

Free returns are available for Australian customers only, subject to the following conditions:

• Items received are faulty, damaged or if the wrong product is received.
• Returns are not available for change of mind, so please choose carefully.
• Items must be received within 14 days of receipt of goods.
• 365 Nourish has authorised the return by immediate email to info@365nourish.com. 
• Once the parcel is received, we will either refund the cost of the product or send a replacement.
  
  

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Our company is committed to providing a high quality standard of products and service.

We have ISO22000 HACCP based Food Safety Program and ISO9001 Quality Management System Certification 1737. We must adhere to and maintain at all times the highest levels of food safety, cleanliness, quality assurance and control in all areas of our warehouse. 

Therefore, the following conditions are not be eligible for any credits, refunds or returns:

• The products ordered were part of a promotion or special.
• If claims for defective products are not made within 14 days after receipt of goods (Australia only).
• The products have been opened or the customer has sampled and does not like the products.
• The customer changes their mind or has made an error in their order.
• If there is a sudden change of price. *Prices are subject to change without prior notice due to the dollar fluctuation exchange rates.